Privacy Policy

Sri Sathya Sai Sadhana Trust- Publications division (SSSSTPD), who manages this website, is committed to protecting the privacy of all who visit this website and place order for various Products. This privacy policy describes the collection, use, and security of information received when users visit the website. At times we may revise, amend, and update this privacy policy.

What Information We Collect?

We respect your privacy and recognize the need to protect the personally identifiable information (any information by which you can be identified such as name, photo, address, email ID, telephone number etc.) you share with us. We assure you that we make best efforts when it comes to protecting your privacy on our official website.

In general, you can visit our official website without any of your personal details. We track the Internet address of the domains including browser type, IP address from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous till registration procedure is undertaken. Our collection of website usage information may involve the use of cookies. This information is saved in a secure environment and is kept for our records and to make it easier for you to use our services on return visits. This is to serve you faster and with better quality.

Here are the Types of Information We Collect:

Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide voluntarily for such purposes as responding to your requests, customising future shopping for you, improving our platform, and communicating with you. If you make purchases, we collect certain data about your purchase (such as your name, email, address, country, state, zip code, mobile number etc) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, website of SSSSTPD does not collect or store cardholder details, such as full credit card numbers or card authentication data.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses websites of SSSSTPD or advertisements and other content served by or on behalf of SSSSTPD on other web sites. We may also receive/store information about your location, your mobile device etc. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalised content.

E-mail Communications: We do receive orders via Email. There also we collect the data from customer to process the order. We may share with you new product launches, promotional communications, newsletters etc. However, if you do not want to receive such communications by e-mail from us, you may kindly unsubscribe.We may also use your information to send you SMS notifications of orders or subscription status etc.

Communications and Support: If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you such as your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means. We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

By continuing to use the site, you give your consent to use such information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by websites of SSSSTPD in its discretion. You also agree and give consent to us for collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy. We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and give consent for websites of SSSSTPD to disclose your information, if so required, under applicable law.

What About Cookies?

a) Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as recommended for you, personalised advertisements on other web sites and storage of items in your shopping cart between visits.

b) The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of our websites essential features, we recommend that you leave them turned on.

c) If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Does websites of SSSSTPD share the Information it receives?

Information about our customers is an important part of our business and we are not in the business of selling it to others. Websites of SSSSTPD share customer information only as described below:

Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include payment gateway, delivering packages, sending postal mail and email, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions. Further, they must process the personal information in accordance with their Privacy Policy and as permitted by applicable law.

How Secure Is Information?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software for ecommerce transactions, which encrypts information you input in addition to maintaining security of your information. However, no data transmission over internet is fully secure. By choosing to provide personal information you understand and agree that the security, integrity and privacy of your information cannot be 100% guaranteed forever.Only the last four digits of your credit card numbers are received by us, while confirming an order. However, the payment gateway agency receives full particulars such as credit card number during order processing.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What About Advertisers and Links to Other Web sites?

Our sites include advertisements of our products on our other websites and also have links to other Sai Organisation Websites. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

Are we into Online Advertising?

We use third-party advertising services like Facebook, Instagram, Google Plus, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services and products we sell on websites of SSSSTPD. The ads may be based on things we know about you, like your Usage Data and System Data, and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.

Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you.

Are Children Allowed to Use websites of SSSSTPD?

Use of websites of SSSSTPD is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use websites of SSSSTPD only with the involvement of a parent or guardian.

“What are my Rights”?

Accessing, Updating, and Deleting Your Personal Data.

You can access and update your personal data by logging into your account and update your account at any time.

To request to access, correct, or delete your personal data you can write to us at ecomorders@sssbpt.org. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions as per Indian laws.

Notices and Revisions

If you have any concern about privacy or grievances at websites of SSSSTPD please contact us with a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Policy and the Terms and Conditions may also undergo changes. You should kindly check our website to see recent changes. By continuing to use our websites after any posted revisions, you agree to those changes.

Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Information Security and Disclosure Policy:

The statistical and personally identifying information received by websites of SSSSTPD are solely for internal purposes. None of the statistical, non–personally identifying information collected by us will be used to identify a visitor or be linked to any personally identifying information about the visitor. Websites of SSSSTPD does not rent, exchange, or sell to third parties any of the information that visitors provide online.

To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have employed reasonable Internet security methods and technologies. Credit card transactions are processed on payment gateway hosted page with SSL (Secured Socket Layer) technology to encrypt your personal information. Please note that a Provider may employ security methods and technologies that differ from ours, and we encourage you to read that policy before responding to a Provider’s offer.

Please also visit our Terms and Conditions section that explains other terms governing the use of respective websites. You have to mandatorily accept these Terms and Conditions for placing the orders

In addition, information about you in our possession may be disclosed as part of any merger, acquisition, sale of trust assets, or transition of service to another provider, as well as in the unlikely event of insolvency, bankruptcy, or receivership in which your personal information would be transferred as one of the business assets of the trust.

Disclaimer Policy

Websites of SSSSTPD, maintained by Sri Sathya Sai Sadhana Trust- Publications Division is an online shopping cart. Website disclaimer covers the following:

  • Products provided on this website are provided ‘as is’ without warranty of any kind.
  • Limitations of liability: SSSSTPD liability is capped to the price of the product paid by the customer and nothing more.
  • We reserve the right not to fulfil orders that fall outside the scope of our specialty.
  • Prices are subject to change without notice.
  • Sri Sathya Sai Sadhana Trust- Publications Division does not warranty that the site, its content, or the products and services it offers on the site meet your requirements completely to your satisfaction.
  • Other parties: Through this website you are able to link to other websites which are not under the control of Sri Sathya Sai Sadhana Trust Publications division. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement.
  • The information contained in this website is for general information purposes only. The information is provided by Sri Sathya Sai Sadhana Trust “Publications division and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied.
  • Unenforceable provisions: Every effort is made to keep the website up and running smoothly. However, Sri Sathya Sai Sadhana Trust Publications division takes no responsibility for, and will not be liable for the website being temporarily unavailable due to issues beyond our control.